The good the bad and the ugly.
I completely except that 9 times out of 10 the boilers that are being replaced with these newer models are without question, far better products with greater warrantees and way more efficient in terms of running costs and performance.
What’s the problem? Isn’t it better to replace my boiler then. More economical in the long run? Why continue with a less efficient model that may end up costing me money?
It’s a bit of a nightmare when you call a heating firm in and they tell you that your boiler needs replacing, especially if it’s not very old. Apparently the parts for the boiler are no longer available or it’s beyond economical repair.
We have heard this so many times from new customers you just wouldn’t believe it.
Unfortunately there are plumbing and heating firms that are taking out boilers that are easy to repair and maintain. The cost for the repair being a lot less than spending out a couple of thousand pounds for a new boiler, and then you have whatever sales techniques they use to “up sell” to make you feel like you’re getting this amazing deal, as they are, of course, doing you a massive favour.
We have been asked to carry out a second opinion many times for customers because of lazy tradesman deciding for themselves that a new boiler is the best way forward as a repair simply won’t make them enough money. Or perhaps a more likely reason is…that they just don’t know how to repair the fault!
However, the kind of people that can’t be bothered to repair the boiler are also the kind of people that can’t be bothered to fit your new boiler correctly.
Who can you trust then?
Is it the one-man bands or is it the established firms that have been around for years and years?
You would like it to be both!!
I certainly don’t think you will find the answer from the ‘Which,’ ‘Best Buy’ or ‘Check a Trade’ platforms as